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East Hampshire - Possible bin collection delays this week

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  • Published: 5th March 2019
  • Categories: News, Community & Volunteer, Hampshire

East Hampshire - Waste Collecting Changes

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Possible bin collection delays this week

Due to operational difficulties, waste collections in your area may be delayed this week. If your bin is not collected on your normal collection day, please leave it out and we will collect it as soon as possible (including Saturday). 

If your bin has not been collected within three working days, please report your collection as missed using our online reporting system. Alternatively you can email or phone 0300 300 0013.

In all cases, please tell us which waste type has not been collected.

The council is working closely with Biffa to resolve the operational difficulties that have led to some collections being delayed. We apologise for any inconvenience caused.

This email was sent to using GovDelivery Communications Cloud on behalf of East Hampshire District Council
Penns Place · Petersfield ·Hampshire · GU31 4EX · 01730 266551
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Collection calendars 2017-18

Your new collection calendar is now available for you to download from the website, this can be found on the Where I Live page.

There are no changes to your collection timetable until Christmas, therefore collections will continue on the same day at the same frequency.

Delivery of hard copies of the new 2017-18 Collection calendars are now complete.

If you have not received a calendar and require a hard copy please call customer services on 0300 300 0013.

View or download your collection calendar 

Your annual collection calendar is a downloadable PDF file which shows all types of collections plus any bank holiday changes. 

To view or download your collection calendar, please view the Where I Live page. On this page, click 'find' in the top right corner and type your address or postcode in the search box. Your collection calendar will be displayed in the Waste and Recycling box.

Report a missed collection 

If your bin has been missed please call 0300 300 0013 by 12pm the next working day following your scheduled collection, or you can report a missed collection online.(link is external)

Too much waste for your bin? Take it to your nearest household waste recycling centre(link is external).

Too much recycling? - you can put this next to your bin in a clear sack or cardboard box. 

Buying new bins

If your property does not have bins you will need to buy a:

  • 240 litre green refuse bin (£29.00)
  • 240 litre black recycling bin and (£29.00)
  • 38 litre glass box (£5.00)

All these prices include delivery – please call 0300 300 0013 to place your order.

Your bins are your property. Take care to keep them safe from theft by placing your house number or post code on them. We cannot be held responsible for their loss unless damaged or destroyed by the collection vehicle which does happen on rare occasions.

Get help with your collection

If you’re elderly, less mobile or disabled and need help with collecting your bins, we can help. We’ll agree a place where we can collect your items (like outside your garage), to save you struggling with them.

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