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East Hampshire - Penns Place to shut to the public

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  • Published: 24th March 2020
  • Categories: News, Community & Volunteer, Hampshire

News release EHDC

Penns Place to shut to the public

East Hampshire District Council’s offices at Penns Place will be shut to the public indefinitely from Monday 23 March.

The decision has been taken with the safety of customers and staff in mind as part of measures taken to combat the spread of coronavirus.

Customers who would normally come to Penns Place in person are now asked to contact the council on 01730 266551 or on

The council outreach offices in Alton and Bordon have also been closed.

All formal council meetings have also been cancelled, with decision-making powers transferred to officers and the Leader Cllr Richard Millard.

Cllr Millard said: “This is the right action to take at this time. We must prioritise the safety of our customers and our staff and for that reason we must shut the offices to the public and cancel our council meetings.

“Rest assured staff are still working hard to deliver the services you rely on but please bear with us during this difficult time of transition.”

While EHDC offices are closed, staff are working and can still be contacted.

The easiest and quickest method of contacting us is via your MyEHDC account, which you can set up online at

Email us at:

Telephone: 01730 26651

Contact information for major services


If you need to make a payment this can be done in the following ways:


Telephone: 0300 3030 590

Post Box: If you have no other way to pay you may put a cheque or cash in the post box. This must be in a sealed envelope clearly stating what the payment is for and the reference number. These payments will be logged by two people when the post box is opened.


Housing Benefits

All supporting evidence and documents can be emailed to the benefits department.



Telephone: 01730 234 175

Post Box: Benefits Department, East Hampshire District Council, Penns Place, Petersfield, GU31 4EX or use the letter box


Council Tax & Business Rate 



Telephone: 01730 234 400

To pay your council tax: 0300 3030 590





Telephone: 01730 234 415



Website: E-mail:

Telephone: 01730 234 389





Telephone 01730 234 246

Post: You can place any planning application through the post box


Building control 



Telephone: 01730 234 207

Post: You can place any application through the post box


Media Contact: Will Parsons, EHDC Communications Officer, 01730 234030


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