Thursday 26 March 2020
Due to staff shortages during the COVID-19 outbreak we are restricting some of our services to focus on priority areas.
New bulky waste bookings have been suspended until further notice. Norse South East will complete existing requests provided that the waste is left outside your property for the crew to collect.
It may take longer than usual to clear reported fly-tips and empty street litter bins.
We are currently working as hard as we can to keep your rubbish and recycling collections running as scheduled.
However, we may need to prioritise domestic waste (green bin) collections as the situation with the COVID-19 continues.
We will endeavour to collect your recycling (black bin) and garden waste (brown bin) on your regular day, but this is likely to become increasingly difficult.
Please put your bins out as normal on your scheduled collection day. Please leave your bin out all day as the crews may be running later than usual. If your bin is not collected please leave it out, where it will not cause an obstruction, and our teams will collect as soon as they can. This may not be until your next scheduled collection day.
We will collect excess recycling which can be left in clear plastic sacks or a cardboard box next to your bin. If your rubbish collection is missed, we will collect any extra rubbish which can also be left in sacks next to your bin.
We will continue to update our website and social media pages regularly so please keep an eye out for service updates in your area.
For people suffering with symptoms associated with coronavirus (COVID-19) or self-isolating at home, please follow Public Health England guidelines regarding the disposal of waste.
Thank you very much for your cooperation and patience during this difficult time.
Please remember that Hampshire County Council’s tips (Household Waste Recycling Centres) are now closed until further notice.
For advice from the government about keeping yourself and your family safe during the coronavirus outbreak, go to www.gov.uk/coronavirus
For updates on how council services are being affected by the outbreak go to www.easthants.gov.uk/coronavirus
Stay at home
- Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
- Stay 2 metres (6ft) away from other people
- Wash your hands as soon as you get home