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EHDC - Letting you know. Including HWRC Booking.

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  • Published: 16th June 2020
  • Categories: News, Community & Volunteer, Hampshire

EHDC - Letting you know. Including HWRC Booking.

Letting you know

Your council is here to help you

Welcome to East Hampshire District Council’s online newsletter which gives you the opportunity to find out more about what's going on and keep you up-to-date with our news.

During the current situation we're working hard to provide essential services for the people of the district.

We want to make sure you know where to get the latest reliable information.


High streets re-opening - shop safely in the district

From Monday 15 June, a broader range of non-essential shops will be able to reopen under government guidelines.

Businesses in the district are preparing to welcome you back safely, but it’s important to continue safe practices.

Before you leave home

If you have any symptoms of coronavirus, do not go shopping. You must self-isolate at home for seven days.

If you are symptom-free then shop alone if you can, this will make social distancing easier for everyone.

If possible, bring hand sanitiser and a face covering with you.

Take a contactless card or device with you to pay, if you can.


Public Health England advises to keep two metres away from others not in your household or support bubble at all times.

If a shop has a one-way system, stick to it. This may mean that you have to wait for someone to finish browsing.


The government advises to wear a face covering in any situation where social distancing isn’t possible, which may be the case when out shopping.

Face coverings are not a replacement for social distancing and may not protect you from getting coronavirus. However, they may provide protection for others if you are infected but not showing symptoms.

If you are taking public transport to go shopping, it will be mandatory to wear a face covering when doing so from Monday 15 June.

It’s important to wear and store your face covering properly - make sure you wash or sanitise your hands before putting it on and after taking it off.  Avoid touching your face and store used face coverings in a plastic bag until you wash them.


Look out for others

It’s still important to continue looking out for others.

This could mean offering to pick items up for others if you choose to go out shopping or respecting social distancing when you’re out.

Things aren’t the same as they were before the coronavirus pandemic. Social distancing and other safety measures might mean that things take longer. There might be different procedures in shops, such as different entrances and exits or an unfamiliar layout.

Everyone is adjusting, including the staff in the shops, so please be patient with others.

Full guidance on how to stay safe can be found here.

The BBC has produced a useful video about how to shop safely. To watch click here.


How to stop the weekly government food parcels

If you received an NHS letter and if you have registered as shielding, you may have received a weekly food parcel. This will contain enough food for one adult for one week.

If you want to cancel this, do one of the following:

  • Refuse the parcel when it is delivered, this will then cancel it and remove you from the government distribution list
  • Visit GOV.UK where you registered as shielded, and the question 'Do you have a way of getting essential supplies delivered at the moment?'. You previously answered "No" to this question, please now reply with "Yes". You will then be removed from the government distribution list
  • Call 0800 028 8327 and make sure you have your NHS number (this will be on the top of your NHS letter). This is an automated phone line and you will need to follow the instructions. You will be asked the question 'Do you have a way of getting essential supplies delivered at the moment?'. You previously answered "No" to this question, please now reply as "Yes". You will then be removed from the government distribution list

Please note that deregistering from the food parcels will not cause you to lose your priority status slot for supermarket delivery.

For more help and information visit


The easy way to pay for your parking

As high streets and shopping areas start to re-open we would like to encourage motorists to use the contactless service RingGo to purchase their Pay and Display tickets in council owned car parks.

All you need is your phone and a payment card.

If you would prefer to use the pay machine for parking, remember to sanitise your hands before and after using the machine.


You are responsible…

Be aware that you are personally responsible for the disposal of your unwanted items.

If your waste is found dumped illegally you could be fined up to £400 by East Hampshire District Council. If convicted at court, the maximum fine is £50,000.

To dispose of items not collected by your household rubbish and recycling collection crew, the following options are available:

Paying for EHDC’s bulky waste collection service. Prices vary according to the size of the collection. Our website has more detail about this or contact Customer Services on 01730 234295.

Using to Hampshire County Council’s waste recycling centres, see article below.

Paying for an approved licensed waste carrier and signing a waste transfer note handing over responsibility to them. More information can be found here.


Pre-book your time at the tip

There continues to be an extremely high demand for Household Waste Recycling Centres and despite measures from Hampshire County Council (HCC), the high volume of traffic continues to cause problems. 

A new booking system for Hampshire’s Household Waste Recycling Centres (HWRCs) will take effect from Monday 15 June, with residents able to book a 30-minute slot from today.

You must have an appointment to visit, if you arrive without an appointment you will be turned away. 

You can only make one trip to any HWRC in a week (Monday to Sunday) and you cannot visit more than one site in the same week.

To book your appointment time click here.


Plan your park visit and keep our borough tidy

Updated social distancing rules mean that you can now visit a park to exercise or spend time outside either alone, with members of your household or to meet in a group of up to six people from different households – provided you stay two metres away from each other.

We all must play our part to keep our district tidy - please enjoy our parks responsibly and take your litter home with you.


We need you now more than ever!

Beat the supermarket queues! Enter now you could WIN one of three tasty national prizes. In addition to our £25k jackpot, you could win 12 monthly fruit & veg boxes delivered to your door. 

Every ticket your purchase makes a real difference and our community is stronger together, even when we’re apart.

Click here for more information.

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